Knowledge Architecture

Customer-Verified Evidence

Definition

Proof in the customer's own voice, verified by the customer: the most convincing evidence a business can hold and the heaviest to collect (the asking, the consolidating, the approvals). Distinct from reviews (earned and answered on Google, never encoded) and from source-verified facts (the Record's admission standard).

How we use the term

The Proof Engine exists to collect it and write it into the Authority Record, where connected facts vouch for each other.

Also called

Where it sits

Narrower

No items found.

Elsewhere

Wikidata
HW-CON-028
All concepts